Cindy was one of the toughest managers I ever worked for. She simply didn't accept excuses, and she demanded results. I'd worked for others who ran a tight ship and had a reputation for getting things done, but I never thrived the way I did under her leadership. Why? Because she believed I was capable of feats beyond my ability and she was as concerned about my success as her own. This made her invaluable to the success of the organization. What qualities do you possess that make you invaluable to your organization? Your work ethic? Your commitment to the bottom line and your ability to get results? Your attention to detail? Your creative problem solving skills? Your passion for multi-housing?
All important, but according to Jack and Suzy Welch, not game changers. In a recent article on hiring, they share the must-haves, should-haves and one final game changer to consider when hiring. While you'll want to look for this quality in future candidates, it's also a good tool to evaluate your own performance.
So what is this game changer? The Welches assert it's the generosity gene. While not an actual DNA strand," it’s an in-the-bones, personality-deep craving – to help other people improve, grow, thrive, and succeed." Why is this important? Again from the Welch's, " 'Generosity gene' managers inspire trust, and in doing so they unleash productivity and creativity. "
In the competitive and often cutthroat world of property management, it seems counterintuitive to help someone else succeed. It requires great courage, emotional intelligence and a strong sense of your own value. As you move into budget season and the overt or underlying pressure to do more with less, consider how you might cultivate your inner generosity gene to inspire greater productivity and creativity in your team!