If you are lucky enough to have great tenants, then you are probably looking for ways to increase your resident retention rates so that you can keep them. There are steps you can take to help keep your tenants with you.
- Treat Your Tenants Right - Tenants are looking for a personal experience. They want to be respected and treated well by all your staff. By adding personalized touches you may be able to retain the good tenants that are worth their weight in gold.
- Think Ahead - Organized tenants may be ready to renew their contracts a few months prior to their lease ending. By ensuring your valued tenants are happy and fixing any issues that arise promptly, you may be able to renew these tenants in advance.
- Be Results Oriented - If a tenant has an issue, they want to know that the problem will be fixed promptly. By responding clearly what your maintenance policy is and ensuring that issues are fixed as soon as possible, you can set your tenants' minds at ease and help them to feel like you care.
What are some things you've done to increase your retention rates? Share your thoughts with us on Facebook; we'd love to hear them!